Tuition, Polices, Programs & Agreement Q&A

ATC believes in operating fair and upfront professional martial arts academies, and we must operate our office and classrooms as smoothly as possible. It is not fair to students who pay month to month rates if we bend for students who try to avoid paying for their chosen discounted program. That is one of the reasons we maintain strict billing policies and are upfront about all our tuition polices. If you have tuition issues contact Student Services, as your instructor cannot make any decisions on extensions or cancelations.

When you visited ATC and talked with the academy Master about classes, he/she presented you several tuition options including Month to Month (Cancel with a 30 day notice) to a discounted 3 Month Trial Program. However, if you picked a discounted 13 or 25 month program or discounted family program, you did so knowingly to receive a huge discount and you must pay your tuition whether you attend classes or not.

Unfortunately, there are dishonest individuals who pick long term discounted programs thinking “good, I will get free uniforms, free registration and other big savings and then I will lie and cancel in several months.”  Then they rant and complain that we are not fair or say negative things about us when they are basically shoplifting from us. This is why we recommend starting off with a 3 month program and then upgrading to a Master Club Program.

As martial artists, we dislike being so strict, but we need to maintain a professional academy with strict business polices to ensure all students have a place to train for many years to come.

Student Services Tel: 1-951-898-8851

Billing Questions, Polices and Q&A 

When is my tuition due?

Tuition is due on the first of the month.  If you pay after the 7th, there is a $20.00 late fee which must be paid. To avoid a late fee you can sign up for automatic draft credit card or ATM draft card payments. Until tuition is current student will not be permitted in class and will be asked to sit out. If you are going to be late with your tuition inform student services to avoid a late fee.  Student Services:  1-951-667-3101

What if I am having financial problems or lost my job?

Sometimes these things happen and ATC has assisted hundreds of student over the years to get back on track and train until things get better.  We are a family and we all have responsibilities.  ATC billing office is friendly and is willing to work with you so you can continue training towards your goals, but your program must be completed. Student Services Student Services 951-667-3101 (M-F 9am to 4pm)

What if I am late more than 5 times?

If your tuition is late more than 5 times, we can ask you to pay your program in full. Please understand that your tuition pays our rents and staff so please make your tuition on time.  We will not tolerate students that attend 2 months without paying their tuition. If you need some assistance or payment extensions please call student services

Student Services Student Services 951-667-3101 (M-F 9am to 4pm)

What if I am more than 60 days pat due?

If you are more than 60 days past due on your tuition, your program balance will be sent to collections and will be due in full.  If it is not paid or reinstated, then collection actions will follow and it will reflect on your credit history. 
 

What if I signed up for a trial course, can I get a refund?

If you registered for a 3 month trial program, which is just what it is.  If after one day you drop out, then you will not be refunded as per your paperwork.  This is why it is called a trial program.
 

What if I paid in full, can I get a refund?

If you paid in-full you were given a large discount and we do not refund on paid in full courses, since we would have to prorate you based on a month to month program, which could cause you to owe the academy tuition.  ATC has a no-refund policy.

What if I want to cancel my paid in full program?

There are No Cancellations on paid in full programs as per you agreement.

What if I want to cancel my 3,7,13,25 month discounted program?

When you first entered our academy you were offered several program choices, which saved you considerable money from a month to month fee of up to $500.00 per person.  If you chose a 3, 7,13, 25 month discounted program, you’re are bound by your agreement to fulfill your discounted course.

ATC Student Service1-951-898-8851 (M  thru F 9am to 4pm)

What if I  go on vacation or I am sick for several day?

If you are on a 7/13/24 month discounted program you must pay all your tuition fees, and if you miss 30 days we will extend you a onetime 30 day courtesy class extension for missed classes at the end of your contract.  If however you are sick or planning a vacation for several days you should call you Instructor and inform him/her of your time missed to receive any courtesy class extensions if this is not done then we cannot offer class make ups. As a courtesy approved missed classes can be made up during the week at any time with your instructor’s permission.  Any short term absences can be made up in extra classes within 90 days of the absence and must fall within your contract period.

Please schedule other activities around ATC class times, otherwise you will not benefit from the martial art classes and you risk your child losing motivation.

Do I have to pay if I am sick or on vacation for over a month?

If you miss classes for three consecutive weeks or longer because of a planed vacation or a serious illness arises then prior notice in writing is required for your one time Courtesy Class Extensions.  If you contract goes into default (non payment) or collections, you are not eligible for courtesy class extensions. Students must attend scheduled times. There are no class extensions if you go to full collection status.

What if I miss classes do I have to pay?

If you miss classes you still must pay all your tuition fees and you can make up your missed classes during that month. Whether you attend classes or not, you must fulfill your course tuition requirements.

What if I have a returned check?

If you have a returned check there is a $25.00 check fee.  If you have more than 3 returned checks on your program, your balance will be due in full. I NSF checks are not paid within 15 days it will be forwarded to ATC collections.

What if I want to practice but I fell on some hard times?

ATC wants to assist you in those times of need so we offer 2 options on 60-90 day past due accounts:

1) As a courtesy ATC will reinstate your contract (one time) and you can 
    start fresh. If you did not attend during that period of non-payment 
    ATC will waive past outstanding 
    balances.

2) You pay the outstanding balance and as a courtesy we will credit you
    your missed class time.

What will happen if I just stop paying and practicing?

ATC takes commitment seriously.  When you registered, we gave you several program options. ATC did not force you to sign a contract, as we do offer month to month programs.  You selected a discounted program and you are responsible to fulfill your agreement, whether you practice or not. If you do not fulfill your commitment or try to make threats, then we will automatically forward you to our collection company. So we ask that you act in a professional manner and realize you signed a binding contract.

If, you just leave and ignore your responsibilities and Student Service’s attempt to assist you in bringing your tuition current, our tuition office will contact you by phone or letter, and after 45 days you will be reported to our collection company.  You will then have 30 additional days to become current on your tuition or after the 90 day mark if you are not current, the collection company will send a negative rating to the 3 major credit bureaus. Then they will pursue with full collection legal actions.  At that time, all legal fees, late fees and accumulated interest fees will become due in full. There are no class extensions if you go to full collection status.

What If I get injured in class do I need to pay?

Tuition is still due but ATC as a courtesy will extend you class credit for timed missed.  ATC does not pay for any injuries, you should have medical insurance or you can purchase an additional secondary insurance through the AAU or USATKD. ATC as a courtesy will extend you a courtesy class credit for timed missed.

ATC Cancellation Polices For Discounted Courses 

There are No Refunds on any paid in full programs even If you cancel before the cooling off period or quit anytime thereafter & even if you move.

If you signed a contract there are no cancellations and no refunds.

If you move and ATC does not have a location within a 25 mile radius you may cancel your installment payments, (Cancelation Fee May Be Required) and you must be current on all your tuition and you must give a 30 Day Notice.  NO Refunds on Discounted cash paid in full programs.

If you move, proof will be required and Student Services will verify all moves. (New Current Driver’s License and Current Utility Bill)

You may cancel with a permanent long term disability or students/buyers death.

A Permanent Disability must be verified with a Certified Physician’s letter and the state, we do not except Chiropractor letters.

You cannot cancel this agreement based on any pre-existing conditions.

It is further understood that the buyer is responsible for all tuition payments and any legal fees and collection fees needed to enforce this contract.

If your contract goes into 45 Day default for non-payment then it will be sent to basic collections and you will have 15 additional days to reinstate your program otherwise your full balance will become due and this contract will then move to final phase collection status and reflect on your credit.

NO Cash Refunds...

ATC Student Services: In certain cases may choose to cancel and prorate your program for cancellation. If they do so, it will be based on the current Month to Month Academy Rates – Uniforms and other fees. Your proration will be based on all months used. Any eligible cancellations must still be approved by Student Services. ATC Student Services maintains this option and may refuse you a proration or cancellation.